Returns/Exchange Policy

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RETURNS / EXCHANGE POLICY:

Trendy Paws prefers that customers measure their dog for correct sizing before purchase <click here for sizing guide>.

Please check measurements & product sizes carefully before purchasing. Trendy Paws cannot guarantee that an exchange with original products chosen will match the desired style or size.

All exchanges or returns for incorrect sizes or styles will be at the customers' cost.

In the rare event that a product sold by Trendy Paws is found to be 'faulty' following initial purchase, please return the item for exchange within 7 days of purchase to: PO Box 1772, Bakery Hill, VIC  3354.

Definition of 'faulty' is deemed to be a product that has failed through a manufacturing deficiency only. It does not include incorrect size, or normal 'wear & tear' through usage, rust, fading or other use related event.

Please contact us directly by phone or email if you need any further assistance.

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